Observing and protecting the confidentiality of client information is an essential aspect of the conduct of our business. We generally disclose such information only in accordance with our Terms of Engagement.
We collect personal information that is necessary for us to conduct our business. Personal information is any information that can be used to identify you and may include:
Where relevant we may ask you for other information, for example, qualifications and employment history if you are applying for employment with us as well as bank account and superannuation account details and a tax file number if you obtain employment with us.
We usually collect personal information in the following ways:
We hold personal information in hard copy and electronic files.
When using the JWS website you may voluntarily disclose personal information to us. Our server may automatically record details such as your internet address, domain name if applicable, and the date and time of your visit to our website. This information is used for internal purposes only, including statistical purposes.
We will not try to identify users or their browsing activities except as necessary to investigate or report any suspected unlawful activity, as required or authorised by law or as reasonably necessary for the activity of an enforcement body.
Generally, we collect personal information about you to provide you with a range of services, to meet our obligations to you as well as to enable us to conduct our business and improve and promote the services we provide. We also collect personal information so you can seek employment with us or communicate with us in writing, by e-mail, telephone or via the JWS website. Our ability to meet our obligations to you, your business, your employer, our clients or related persons or bodies, or to process any application may be adversely affected if you do not give us the requested personal information, or if the information you give us is incomplete or inaccurate.
We use personal information primarily to provide legal and associated services to you and our clients generally. We may also use personal information to:
We will only disclose personal information for the purpose for which it was collected or in the following circumstances:
Where applicable we may rely on employee and related bodies corporate exemptions that are available to us under the Privacy Act when using or disclosing personal information.
We may deal with third parties, such as service providers or clients overseas. As a result, your personal information may be disclosed to a recipient in a foreign country, including but not limited to New Zealand, countries of the European Union and the United States of America. For example, we may discuss your personal information with an overseas client or publish the information on the JWS website and the information is accessed by an overseas recipient.
Under privacy laws effective from 12 March 2014, we have an obligation ("the Obligation") to take reasonable steps, in the circumstances, before disclosing personal information to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information.
We will take reasonable steps to ensure that all personal information we hold is:
Staff with access to such information are subject to obligations of confidentiality.
If any of your details change, please let us know as soon as possible by using the contact details below so we can maintain the accuracy of your personal information.
You have a right to access personal information we hold about you. We will comply with any request to access your personal information that you send us by email at email@example.com except where the Privacy Act 1988 (Cth) (including the APPs) allow us to refuse to do so. There is no fee for making a request to access your personal information but we may charge a fee for giving you access to your personal information in a mutually agreed format, usually by sighting the accessible information held on file. You also have the right to ask us to correct information about you that is inaccurate, incomplete, out-of-date, irrelevant or misleading. If we refuse to correct your personal information as requested, we must:
Some personal information that we collect may be "sensitive information". Sensitive information includes: information relating to a person’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, trade union or other professional or trade association membership, sexual preferences and criminal record that is also personal information; health information and genetic information about an individual.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where other limited circumstances apply (e.g., where required by law).
If you have any questions or complaints about how we handle your personal information, you can contact our Privacy Officer on 02 8274 9553 during business hours, email (firstname.lastname@example.org) or in writing at the address below.
We will consider and respond to any complaint notified to us within 21 days. We will always endeavour to resolve any complaint to your satisfaction.
If you are not satisfied with the way in which we handle your enquiry or complaint, you can contact the Office of the Australian Privacy Commissioner on Tel: 1300 363 992 or email: email@example.com.